Privacy Policy

 

The purpose of this policy

 

This Privacy Policy is designed to help you understand what kind of information we collect in connection with our service and how we will process and use this information. In the course of providing you with services we will collect and process information that is commonly known as personal data.

This Policy describes how we collect, use, retain and safeguard personal data. It also sets out your individual rights to know what data is held about you, how this data is processed and how you can place restriction on the use of your data.

 

Who we are / About us

 

Amy Evans Life Coach is the trading name of my sole trader life coaching business. I am a certified life coach, NLP practitioner and Kinesiologist. I provide 121 coaching and holistic therapy face to face and online.

 

Business address:

 

Amy Evans
The Hollies

Roe Downs Road

Medstead

Alton
amy@amyevanslifecoach.com

 

What is personal data?

 

Personal data is information relating to an identified or identifiable natural person. Examples include an individual’s name, address, contact details, but also age, date of birth and gender.

Personal data may contain information which is known as special categories of personal data. This may be information relating to, and not limited to, an individual’s health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, or data relating to sexual orientation.

Personal data may also contain data relating to unspent criminal convictions and offences. For the purpose of safeguarding and processing criminal conviction and offence data responsibly, this data is treated in the same manner as special categories of personal data, where we are legally required to comply with specific data processing requirements.

 

Collection of personal data

 

At Amy Evans Life Coach I collect the following data:

Names, emails, relevant health information, date of birth, courses previously studied (if partaking in one of my courses). This data is collected via the booking system on amyevanslifecoach.com, via the newsletter signup on amyevanslifecoach.com, during client sessions online or face to face, via course signup forms.

 

How we use personal data or / why do we need your personal data

 

Personal data is it only used to work with and contact individual clients and to send email newsletters if the individual has signed up. I may also occasional contact individuals to market new products and services and to tell them about  new events and courses.

If you would like to update or correct your personal data, you can contact me at amy@amyevanslifecoach.com

 

How we protect your personal data

 

Soft copies of client records are stored in a password protected, secure cloud environment. Hard copies of client records in a secured filing store?

Website

Amyevanslifecoach.com serves as a promotional website for the business and host the booking system. The only cookies and IP tracking on the website is for Google Analytics. 

 

Links / social media

 

Any websites linked to from amyevanslifecoach.com are not associated with the business and operate under their own privacy policies. Not data is shared with other organisations or businesses.

To unsubscribe from the newsletter, select the unsubscribe link in any newsletter email.

 

Your rights

 

You can find more information on your rights at eco.org.uk.

Amy Evans Life Coach has the right to keep client records (adults) for at least 7 years in line with Balens insurance policy and minors for at least 7 years after they have turned 18.   

 

The GDPR includes the following rights for individuals:

ï the right to be informed;

ï the right of access;

ï the right to rectification / update and change your details;

ï the right to erasure;

ï the right to restrict processing;

ï the right to data portability;

ï the right to object; and

ï the right not to be subject to automated decision-making including profiling.

 

How long do we keep your personal information?

 

Amy Evans Life Coach has the right to keep client records (adults) for at least 7 years in line with Balens insurance policy and minors for at least 7 years after they have turned 18.

 

How do we store your personal information?

 

Soft copies of client records are stored in a password protected, secure cloud environment. Hard copies of client records in a secured filing store?

Legality

 

For the purposes of meeting the Data Protection Act 2018 territorial scope requirements, the United Kingdom is the named territory where the processing of personal data takes place.

Any dispute or claim arising out of this Privacy Policy and the use of your personal information will be governed by English law and the courts of England and Wales have exclusive jurisdiction to resolve any such dispute or claim.

If you require more information about our service processes or further details on how we collect personal data, please contact us on amy@amyevanslifecoach.com

Changes to this policy

 

Any updates to this privacy policy will be highlighted at the top of this page.

 

What to do if you have a query?

 

If you feel Amy Evans Life Coach has not acted correctly, you can raise you concern by contacting me on amy@amyevanslifecoach.com or get in touch with the ICO at ico.org.uk.